Support

Available 24 hours per day, 7 days per week - our friendly and knowledgeable staff will assist you in whatever way they can. Most customer inquires will be fully addressed within 24 hours. Do not hesitate to make use of our Toll Free Numbers or other contact methods listed below if you have any questions or queries.

Select your preferred language below by clicking the appropriate button and complete the questionnaire to start a chat session with one of our support representatives.  If the button for a particular language is grayed-out (OFFLINE), this indicates that no support representatives are currently available for that language, in which case you should select a different language or direct your query to the support team via email.

 

Telephone Numbers:

United Kingdom	0800 917 6198
Turkey	00800 44 882 1264
Canada	1 800 877 9024
France	0800 901 041
Germany	0800 182 5227
Greece	00800 1612 2050 933
Spain	900 984 551
Australia	1 800 807 915
Italy	800 785 591

NOTE: Calls from cell phones will be charged at the cell phone networks general rate. Please contact your cell phone network provider for details on calls to these toll free numbers.

Contact Form

Fax: +442076811260

Live Chat is also available via the poker application - click on the help button at the top of the poker application and select Live Chat, and a Live Chat box will appear.

NOTE: Please ensure our support e-mail address is added to your "allowed" or "authorized" e-mail list, in order to receive messages from our support team as well as not to miss out on weekend special offers!